Skybridge Americas
  • 09-Oct-2017 to 20-Oct-2017 (CST)
  • Winnipeg, MB, CAN
  • $11.15 starting
  • Hourly
  • Full Time & Part Time

On the bus line, $$$ Incentive Programs, premium program to earn up to an additional $0.50 per hour, full time benefits package: medical, dental, vision, life, disability, vacation, paid holidays, floating holidays, tuition reimbursement


Our retail partner Brand Agents are smart, ambitious, engaging & fun people, who strive for excellence in everything they do.  As a Brand Agent, you will be responsible for assisting the customers with their questions about the product.  This position is on site in our Winnipeg Headquarters on the bus line!

Responsibilities:

  • Answer phones / e-mails, respond to customer questions / complaints and ensure all inquiries are handled and documented on-line in a timely and professional manner;
  • Makes proactive calls to customers when necessary;
  • Maintain professional etiquette and provide effective customer service when corresponding with customers via e-mail or phone;
  • Keep Coach promptly and fully informed of all problems or unusual matters of significance so that the Coach may take prompt corrective action where necessary or suggest alternative courses of action;
  • Keep abreast of all policy, procedure, and product changes;
  • Participate professionally and appropriately in team meetings designated to enhance the overall department and/or improve the quality of service provided to clients and customers;
  • Maintain good communications with management, keeping them fully informed of all problems or unusual matters of significance.

Required Qualifications

  • Minimum of some high school education or equivalent combination of experience/education;
  • Must be able to successfully pass a criminal background check
  • Excellent professional verbal and written communication skills
  • Strong attention to detail and diligence on accuracy
  • Strong computer skills including the ability to navigate the Internet and other computer programs;
  • Ability to sit for long periods of time and duration of shift
  • Ability to hear and use a headset; use a phone
  • Ability to type and use a mouse/computer
  • Ability to multitask (speak and type at the same time)

Skybridge Americas is committed to diversity and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.

Skybridge Americas
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